FAQ
Frequently Asked Questions
Answers about consultations, development, and support after launch.
Getting started
Yes. Tell us about the products you want to sell, how you plan to sell them, and any challenges you are facing. We will work with you to identify the store structure and features you need.
You do not need a detailed specification. If you have an existing website or reference sites, we would be happy to take a look.
Yes. We will discuss what you want to achieve and give you an indication of the cost based on the work and time required. We can also consider building the essential parts first and adding features later.
We will first arrange a meeting to discuss your current challenges and what you want to achieve. Based on that discussion and your budget, we will propose the scope of development, the cost, and the operational work needed after launch.
Yes. We can implement designs you provide and offer technical advice. You can also contact us before you have secured a project to discuss whether it can be built with Shopify or to request a rough estimate.
Design and development
We will discuss how you sell and run your business, then handle the site structure, design, and implementation. We design both the shopping experience and the processes your team carries out after an order is placed.
Yes. We will review your current theme, apps, and workflows to identify what can stay and what needs to change. We will also consider whether a complete rebuild is necessary.
We ask you to provide basic product information, such as features and specifications. We will edit the product information and drafts you supply into copy that helps customers understand your products. You will generally need to provide the photos, but if that is difficult, please talk to us about arranging them.
We will assess this after reviewing your current setup. We will use what can be retained. If there are overlapping features or operational issues, we will explain the options for making changes and how they differ in cost and effort.
The cost depends on the number of pages, the scope of design work, the features to be developed, the data to be migrated, and integrations with external systems. Before preparing an estimate, we will also clarify our role in preparing photos and written content and adding products.
As a guide, building a new store takes around two to three months. The timeline depends on the features required, the data to be migrated, and how ready your photos and written content are. We will discuss your preferred launch date and a schedule that includes time for preparation and review.
Yes. We will check which data can be exported from your current system, including product and customer information, and define the scope of the migration. We will also consider order history, articles, and redirects from old URLs, then propose a migration approach suited to your new store.
Yes. In addition to developing apps that add functionality to stores, we welcome inquiries from companies looking to offer an existing SaaS product or business service as a Shopify app.
We will discuss your service, whether an API is available, and your intended users, then outline how it could connect with Shopify, the scope of development, and the operational work needed after launch. You are welcome to get in touch before you have defined detailed requirements.
Improvements and ongoing support
Yes. We also handle interface improvements, app installation and development, and improvements to day-to-day work. We will review your current setup and what you want to achieve, then propose the scope of work.
Yes. We can review your features and app setup as your sales methods, order volume, and team structure change. We will discuss the scope of ongoing support and how we work with you based on the work required.
Yes. We will review where information such as products, orders, and inventory is managed and how your team processes it. We will identify what can be handled by existing features or apps and what requires custom development.
We design stores so that day-to-day tasks, such as adding products, replacing images and text, and updating articles, can be handled through the admin. At launch, we will explain what you can update and how to do it. Please contact us for changes to the underlying setup, such as adding features or integrating external systems.
If your question isn’t covered here, please ask us through the contact form.
Contact usContact
Whether you want to know what’s possible with Shopify or you’re ready to build, integrate, or improve, talk to us at any stage.
Ask your AI
Ask the AI you already use what Popaz can do for your own challenges and questions. We can’t see what you ask, so feel free to ask the things you might hesitate to ask us directly.